FAQS

New to Our Practice?

We understand that choosing a new physician can feel overwhelming. That’s why we have answered some of our most frequently asked questions below. If we were unable to answer your questions here, please, never hesitate to call the office where one of our highly trained staff can assist you!

 WHAT ARE YOUR OFFICE HOURS?

We are open Monday through Friday. Our office hours are; Monday- Thursday from 8:00 am to 5:00 pm. On Friday's we are open from 8:00am to 12:00pm. Please keep in mind that our office is closed between 12:00pm to 1:00pm for lunch on Monday through Thursday. 

HOW SOON CAN I BE SEEN?

Appointment slots are reserved daily for acute illnesses and minor emergencies. Other appointment requests can usually be scheduled within 24 hours from your initial request.

WHEN SHOULD I ARRIVE FOR MY APPOINTMENT?

Prior to your scheduled appointment we request new patients to arrive 30 minutes and established patients to arrive at least 15 minutes prior to complete any necessary insurance and medical forms.

WHAT SHOULD I BRING TO MY APPOINTMENT?

  • A list of current medications (including over-the-counter medications, supplements and vitamins; many patients find it easier to actually bring a bag containing their medications.)

  • Pertinent information about your medical and surgical history. This includes old medical records, labs or hospital records and imaging tests.

  • Credit/Debit card or exact change for any co-pays or balances you may have as we do not accept checks.

  • Current/active insurance card (if any) and a valid ID.

WHAT IS YOUR CANCELLATION POLICY?

If you need to cancel or reschedule an appointment please do so 24 hours prior to your scheduled appointment.  Any cancellations after this time will result in a $45 office fee. It is important for us to have the maximum amount of time to finalize our schedule to help us provide immediate care to all of our valued patients. We highly recommend for you to confirm your appointment through the patient portal to receive automatic reminders.

WHAT IF I NEED HELP AFTER HOURS?

If you believe you have a life-threatening emergency, please call 911 or proceed to the nearest emergency room. If the emergency is not life threatening please leave a message on our office answering machine and we will return your call promptly.

HOW DO I GET MY MEDICATION REFILLED?

In order to avoid gaps in your medications, we request you contact our office at least five days prior to your medication running out. We will review your chart to ensure your medical care is current to determine if it is appropriate to refill your prescription. Dr. Mani may request a follow-up appointment if necessary, in which case someone from our office will notify you.

WHAT IMMUNIZATIONS DOES DR. MANI RECOMMEND?

  • Tdap: Tetanus (lockjaw), Diphtheria (throat infection) and Pertussis (whooping cough); Every 5–10 years for all patients. Do this two years after your last booster if you work in healthcare or are around newborn babies.

  • Hepatitis A: to prevent yellow jaundice from infected food handlers or if you travel outside the United States, especially to Mexico and third-world countries

  • Hepatitis B: for people born before 1982 or who are very sexually active

  • Meningitis: for all patients age 11–19

  • Chicken Pox: if you have never had chicken pox

  • Flu shot: one every flu season (October to January)

  • Pneumonia: for everyone with a chronic medical condition (diabetes, heart disease, anemia, immune diseases) or over 60 years old